Privacy Policy and Partnership Disclosures

Your information and how we handle it at the Charlotte HVAC Guide, is very important to us. To help you understand exactly the types of information we may collect, as well as what we do with that sensitive information, we have put together this Privacy Policy. We make this information available here, and through the Privacy and Disclosures link located in the footer section of every page.

Should you ever have questions, feel free to contact us and request clarification. We can be reached through our contact page, or at the address and phone number listed below.

Last Updated: January 15, 2012

Information We May Collect

This notice applies to all information collected or submitted on this website. On some pages, you can request services, make requests for free quotes and estimates, and register to receive additional materials. The types of personal information collected at these pages may contain the following:

  • Name
  • Email address
  • Phone Number
  • Zip Code
  • Reason for Contact

How Your Information May Be Used

  • We do not share any information with outside parties except to the extent necessary to complete an estimate request, a product order, information request, or forward an article you may have recommended to another user.
  • We use return email addresses to answer the email we receive.
  • We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
  • Our webserver software stored non-identifying information such as browser details, operating system and geographical location of visitors to help us understand where our visitors are coming from and what they do while on our website.
  • Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. In addition, you can contact us at anytime to request clarification.

Our Partners and Privacy

In addition to our own privacy policy, we often link out to other websites on the Internet. We cannot link to each privacy page and encourage you to visit the privacy pages of those if you have concerns.

Our main partners are listed below. If you have any questions about your privacy, we encourage you to review each of our partner privacy pages.

Disclosure of Relationships with Advertisers

Throughout our website, we may or may not make recommendations and post direct links, advertisements, and indirect links to services like free estimates, related products, or other websites that service the same type of information and needs of our viewers. Some of these third party websites compensate us to referring their services to you and we may or may not receive a referral payment. Regardless of affiliation, all links and referrals included on our website are here based on merit to our visitors, not solely due to compensation.

If you have any questions about our affiliations privacy on our website, please contact us today for further clarification.

HVAC Guides, LLC
Charlotte NC 28202